All their phone numbers had many options but none that fit my predicament. Instead it took many frustrating & nerve-racking hours over many days to track them down. I'm very satisfied and gratified with all that as that is the very least I would expect metabank to do in this case! However my complaint was that there was no easy way to contact them (ace flare account netspend or metabank) by phone and talk to a human being to rectify this situation which could have been done on the first day that I received this fraudulent debit card. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.Ĭonsumer states The fraudulent account was closed my info was deleted, & a block was installed to prevent any further act. If you do not have your card, do one of the following: Visit your card provider’s website to find contact information and/or review the FAQs section. Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. For issues and questions, call the customer service number on the back of your card.
Bank routing number is a 9 digit code which is necessary. The bank does not have any offices outside South Dakota. MetaBank is the 71st largest bank in South Dakota. MetaBank currently operates with 1 branch located in South Dakota. The assigned Fed RSSD ID of MetaBank is 435077. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision. MetaBank is a FDIC-insured bank with certificate number of 30776. CRI is just a subset of the overall rating for the company.
This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. Save on international money transfer fees by using Wise, which is up to 8x cheaper than transfers with your bank.
In some cases, the order of the checking account number and check serial number is reversed. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.Ī variety of factors are considered when calculating CRI. The 073972181 ABA Check Routing Number is on the bottom left hand side of any check issued by METABANK. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. My Desired Outcome What would you like the business to do? Please tell us what you want from the business.Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. For the agent to be addressed on phone etiquette, customer care, and its not just a job we are real people as well. Badge id: 8955 contacted today and recorded I couldnt believe it. Please tell us about your problem.ġ,500 characters remaining | 1,500 total characters allowed Customer service should never be that way it was unacceptable. My Complaint against ACE Flare Account by MetaBank Describe your problem. 100.00) Please enter a numerical values for the amount in dispute You'll be kept in the loop the whole time and what have you've got to lose? Did we mention this service is FREE? Let's get started!Ĭomplaint Details Amount Disputed (i.e. Submit your complaint today to help yourself and help the public. If you have a dispute with a business and need help, let us resolve it for you. We'll take that information and mediate with the company. Fill out the simple form below (less than 5 min.) that contains essential information about you, the business and the nature of your dispute and the relief you’re seeking.